Bailey and Beau Co is a digital marketplace offering unique gifts for nieces and nephews, aged from newborns up to 9 years old. Our product lineup includes storybooks, activity books, everyday apparel, educational toys, and home essentials.

Bailey and Beau are youthful siblings known for their zest for exploration, eagerness to learn, and commitment to kindness. They inspire the products we offer, designed to stimulate young minds and foster creativity.

You can contact our customer support team via email at support@baileyandbeauco.com. We’re here to help with any questions or concerns you may have.

We currently ship to destinations within the United States of America.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping service provider’s website.

Shipping costs are determined based on the selected shipping method, the destination of your order, and the total weight of the items in your cart. The shipping cost will be calculated and displayed during the checkout process.

If you believe your shipment is lost or significantly delayed, please contact our customer support team immediately at support@baileyandbeauco.com. We will investigate the issue and work to resolve it as quickly as possible.

You may request to return your ordered product(s) within 15 days of the delivery date, excluding sale items. The product must be new, unworn, unused, and in its original packaging. Please contact us at support@baileyandbeauco.com to obtain a return merchandise authorization (RMA) number.

To initiate a return, email us at support@baileyandbeauco.com with your full name, order number, and reason for the return. We will provide you with an RMA number and instructions on how and where to send your package.

You are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. In such cases, please contact us immediately at support@baileyandbeauco.com for further assistance.

We aim to process all returns within seven days of receiving the returned product(s). Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 working days for the refund to appear in your account.

We implement appropriate organizational and technical security protocols to prevent unauthorized access or deletion of your personal information. Despite our efforts, information transmission over the internet is never 100% secure, and you submit your personal information at your own risk.

We do not sell or rent your personal information. We may disclose your information to third-party service providers for order fulfillment, delivery, payment processing, marketing, and support services, but only to the extent required for them to perform relevant functions on our behalf.

You can decline cookies by clicking the decline button in the cookie banner on our website or changing your browser settings to decline all third-party cookies. Please note that blocking cookies may result in a poor user experience.

We do not accept any order cancellations or modifications after an order is submitted and payment has been processed. If your order is eligible for a return, you can return the products in accordance with our Returns and Refunds Policy.

We currently use Shopify Payments to securely process all order payments. You can pay using various payment methods available during the checkout process.

Yes, we periodically offer discounts and promotions. Please subscribe to our mailing list or follow us on social media to stay updated on our latest offers.

Absolutely! We encourage our customers to share their experiences by leaving reviews on our website. Your feedback helps us improve and provides valuable insights to other shoppers.